Frequently Asked Questions
Find quick answers about freshness, delivery, and ordering from Seafresh.
Frequently Asked Questions
Everything customers ask us most often, in one place.
Absolutely. Freshness, purity, and quality are at the core of everything we do. Operating directly from the Karachi Fish Harbour, we deal exclusively in wild-caught, fresh seafood. All items are sourced, cleaned, and dispatched regularly to maintain top-tier freshness. In rare cases, our commitment to quality may cause slight delays, but we never compromise on freshness.
You can place your order through the Seafresh website or by contacting the team on WhatsApp. The team confirms your order details before dispatch.
Seafresh offers a range of fresh seafood including fish, prawns, and ready-to-cook options, sourced from Pakistani waters and prepared to order.
Orders are delivered in Karachi and to other cities across Pakistan, subject to the current delivery timelines listed on the site.
Seafood is cleaned, packed, and dispatched in chilled packaging to preserve freshness during transit.
If your order does not meet expectations, contact Seafresh right away so the team can review the issue and resolve it according to the current customer policy.