Frequently Asked Questions
Find quick answers about freshness, delivery, and ordering from Seafresh.
Frequently Asked Questions
Everything customers ask us most often, in one place.
Yes, we deliver seafood in Karachi and nationwide with secure cold-chain packaging. Orders within Karachi usually arrive within 1–2 days, while deliveries to other cities across Pakistan typically take 3–4 days, depending on location and weather conditions.
Absolutely. Our platform is designed to make it easy and secure to buy seafood online in Pakistan with complete confidence. Every order is hygienically cleaned, carefully packed, and dispatched fresh to maintain quality during transit.
We specialise in fresh seafood in Pakistan sourced directly from Pakistani waters. Most of our seafood is packed fresh after sourcing and only chilled for safe transportation, never heavily frozen for long-term storage.
Our experienced team carefully cleans, cuts, and packs every order according to customer preference. We use hygienic handling methods and insulated packaging to ensure your seafood Karachi order reaches you fresh and ready to cook.
Please thoroughly check your products at the time of delivery. If you notice any issues, call our customer service team immediately. We’ll review the issue and arrange a replacement or full refund if the products fall short of our freshness or quality standards. Seafresh will not accept claims afterward.